Terms & conditions.
The short version: we run the marking, you own your data and your results, and every change we make is written down. The long version follows.
Last updated: July 2026 · Draft — pending legal review
1. The services
Sokros provides assessment-marking infrastructure and related services (the platform, marking pipeline, query interface and integrations) as described in your order form or partnership agreement. Service scope, units covered and deployment model are defined per agreement.
2. Accounts and access
Access is provisioned per centre with role-based permissions. You are responsible for keeping credentials confidential and for actions taken under your accounts. Access boundaries between centres are enforced at the deployment level.
3. Learner data and privacy
Learner data is processed solely to deliver the contracted services, inside the agreed deployment boundary. No learner data is sent to consumer AI services. Retention and deletion follow your written instruction; data-processing terms are set out in the data processing agreement accompanying your order.
4. Human oversight and outcomes
System outputs — grades, referral recommendations and integrity signals — are produced for review under your configured oversight modes. Responsibility for released results rests with the centre and its qualified assessors as required by the relevant awarding body.
5. Intellectual property
Sokros retains all rights in the platform, models and configurations authored by Sokros. You retain all rights in your submitted materials, briefs, rubrics and learner work. Calibration artefacts derived from your materials are used only to deliver your services.
6. Changes to the service
Behavioural changes to marking are released as numbered amendments with written rationale and replay testing. Material changes affecting your marking outcomes are notified in advance through your named contact.
7. Liability
Liability caps, exclusions and indemnities are as set out in your master services agreement. Nothing in these terms excludes liability that cannot be excluded under applicable law.
8. Term and termination
Term, renewal and termination rights follow your order form. On termination, records are exported to you in standard formats and then deleted on your instruction, subject to legal retention obligations.
9. Governing law
Unless your agreement states otherwise, these terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Questions about these terms, your agreement or our data processing?Contact us— a person answers, not a queue.