01 · Retrieve
Ask why. The record answers
Any learner, any AC, any trend: the quote, the failed gate, the band reasoning, retrieved from the deterministic marking record with the figures attached. Saved reasoning, never generation.
02 · Amend
Raise a marking-logic change
Assessor feedback on an AC becomes an amendment request with the evidence attached: routed to centre admin for approval, then applied to your centre's configuration as a numbered amendment. Never a silent change.
03 · Queue
Check the marking queue
Live queue status, SLA position and what's waiting on a human, with batch approval and the dispatch hub one click from the answer.
04 · Respond
Answer the learner the same day
Forward a learner's email and the reply is drafted from the stored reasoning: the answer that used to mean finding which self-employed marker graded it and waiting a week. Editable, ready to send or set to auto-send.
05 · Moderate
Moderation day
Sampling reports and the EQA evidence pack (quotes, gates, reasoning, amendments) exported from the record on demand.